Return Policies For Craftgen

Returns is a scheme provided by craftgen.in under this policy in terms of which the option of exchange, replacement and refund is offered by craftgen.in to you.

All the products listed under the particular category have the same return policy.

So please read carefully all the return policies.

During pick-up, your product will be checked for the following conditions:

CategoryCondition
Correct ProductPlease Enter IMEI, name, image, brand, serial number, article number, barcode should match and MRP tag should be undetachable and clearly visible.
Complete ProductHere all the items inside the package should be present.
Unused ProductThe product should be unused, unsoiled, without any stains and with non-tampered quality check seals/return tags/warranty seals(wherever applicable).
Undamaged productThe product should be undamaged and without any scratches,  dents, or holes.
Undamaged packagingproducts with original packaging or box should be undamaged.
Validitycoverstype accepted
7 days from deliveryall Returns reasonsrefund or replacement

If  there is any issue with your product, you can raise a refund, replacement or exchange request within 7 days of receiving the product. 

Successful pick up of the product is subject to the following conditions being met:

  1. Correct  and Complete product( With the original brand, undetached MRP tag, products original packaging Freebies and Accessories if available)
  1. the product should be in unused, undamaged, and original condition without any stains, scratches, tears, or holes and with non-tampered quality check sales/ return tags/ warranty seals(wherever applicable).